Privacy Policy

1. Who we are

Be Awesome Music Ltd (BAM Ltd) provides instrumental music and drama tuition in schools. We are the data controller for the personal information we collect from parents/guardians and pupils.

If you have any questions about how we use your data, please contact us at andy@beawesomemusic.com

2. What data we collect

When you sign up for tuition, we collect:

• Parent/guardian name, email address, and phone number
• Child's name
• School, instrument, and lesson type
• Whether your child receives Pupil Premium funding
• Payment card details (handled securely by Stripe — see below)

3. Why we collect it

We use your data to:

• Enrol your child in music tuition and manage their lessons
• Contact you about lesson schedules, attendance, and payments
• Collect termly tuition fees
• Share relevant information with your child's school (e.g. attendance records, timetables)
• Apply Pupil Premium discounts where applicable

Our legal basis for processing your data is the performance of our contract with you (the Parental Agreement) and our legitimate interest in running our tuition service.

4. How we store your data

Your personal information (name, email, phone, child's details) is stored securely within Stripe, our payment processing provider. Stripe is a PCI-DSS Level 1 certified payment processor — the highest level of security certification in the payments industry.

We never see or store your full card details. When you enter your card information, it is sent directly to Stripe's secure servers. We only receive a reference token that allows us to request payments — we cannot see your card number, expiry date, or CVC.

Attendance records are stored securely within our internal systems and shared with your child's school.

5. Payment processing

All payments are processed by Stripe Payments UK Ltd. When you save your card during sign-up, Stripe securely stores your payment details. We then use Stripe to collect tuition fees at the start of each term. You will receive a payment receipt from Stripe for each transaction.

Stripe's own privacy policy can be found at stripe.com/gb/privacy

6. Who we share data with

We may share relevant information with:

• Your child's school — attendance records, timetables, lesson information, and (where applicable) Pupil Premium funding status, so we can invoice the school for funded places
• Stripe — payment processing (as described above)
• Google (Gmail)— we use Google's email service to send you confirmations, reminders, and secure links; your name and email address are processed when we email you
• Our teachers — pupil names and lesson details for register and timetable purposes

We do not sell your data or share it with any other third parties for marketing purposes.

7. How long we keep your data

We retain your data for the duration of your child's enrolment and for up to 12 months after lessons end, in case of any queries or re-enrolment. Payment records are retained for 6 years in line with HMRC requirements.

8. Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data (subject to any legal obligations we have to retain it)
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at andy@beawesomemusic.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

9. Cookies

We only use strictly necessary cookies — for example, to keep you securely logged in to the parent portal. We do not use any advertising, analytics, or tracking cookies, so no cookie banner is required.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page. This policy was last updated in May 2026.